Trusted to deliver

Getting paid correctly and on time is essential for both employees and business continuity. When payroll runs smoothly, it goes unnoticed. When it doesn’t, it becomes a critical issue. CGI is a trusted payroll partner for many of the UK’s largest public sector and commercial organisations, delivering efficient, accurate, and cost-effective payroll services. We process over £8 billion in salaries annually, ensuring secure and timely payments. Our clients stay with us for our secure, flexible payroll support and proven reliability, delivering lasting value and confidence.

 

Flexible payroll services

Managed payroll service

Let CGI handle your entire payroll function with our UK-based team of payroll specialists. We provide a tailored, high-quality service with dedicated support, direct expert access, and personalised solutions, ensuring accuracy and efficiency.

Our managed service includes:

  • End-to-end payroll processing: Accurate, on-time hassle-free payroll.
  • Risk mitigation and efficiency: We handle compliance with HMRC regulations, freeing your team to focus on core business priorities.
  • Comprehensive support: A dedicated payroll team, account manager, UK-based Service Desk, and BACS-accredited Payment Services provide expert guidance and a reliable, high-quality service.
  • Seamless payroll data handling: Tools to submit payroll data easily and securely, with flexible integration options for existing systems.

Your payroll is handled by experienced professionals using HMRC-recognised software, ensuring accuracy, security, and compliance.

 

Payroll software

If you prefer to manage payroll in-house, our secure, hosted payroll software offers the best of both worlds - full control with expert support.

  • Secure and hosted platform: We provide the technology, host it securely, and ensure compliance with legislative updates.
  • Expert support: Access to a UK-based Service Desk, BACS-accredited Payment Services, and a dedicated account manager.
  • Streamlined operations: Automated Real-Time Information (RTI) submissions to HMRC and BACS-accredited payroll payments service, ensuring accuracy and timeliness.

Our software empowers your team to manage payroll confidently while benefiting from expert support and a best-in-class platform.

 

 

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Collaborative and agile

CGI offers dedicated account management to ensure your payroll solution stays aligned with your business and regulatory needs. We work with you to adapt and evolve your payroll services as requirements change.

 

 

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Safe and Secure

Experience peace of mind with our secure, UK managed, regulatory compliant payroll and HR solutions, designed to protect sensitive employee data with robust encryption, access controls, and GDPR-aligned and ISO certified security standards.

 

 

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Recognised for our standards

CGI holds key industry certifications, including: 

  • ISO 27001 (Security), ISO 27701 (Privacy), and ISO 22301 (Business Continuity) 
  • Cyber Essentials and Cyber Essentials + certifications 
  • ISO 27017 and ISO 27018 for cloud security and data privacy 

 

Why choose CGI for payroll?

A trusted leader with over 45 years of expertise

CGI is a recognised leader in payroll services, delivering accurate, reliable, and compliant payroll services.

World-class excellence

CGI has been 5-star accredited by the Service Desk Institute (SDI) since 2012, consistently maintaining the highest standards of service excellence.

A payroll team that understands your business

CGI provides a dedicated payroll team that understands your organisation’s needs, ensuring a smooth transition and a service tailored to your business.

Proven civil service pension reporting

Many organisations struggle with accurate Civil Service Pension submissions, but CGI gets it right. Our Compendia interface is rigorously tested against MyCSP’s format and business scenarios, reducing onboarding time and costs, while ensuring accurate, compliant submissions.

Industry-leading security and compliance

Security and data protection are central to our payroll solutions. Our dedicated Security Operations Centre (SOC) and Cyber Security Business Unit provide 24/7 monitoring, proactive threat detection, and risk mitigation.

Software-agnostic payroll service

CGI provides flexible payroll services with a platform aligned to your needs, service requirements, and budget. Whether using ePayfact, software from trusted partners, or your existing payroll system, we ensure the right fit for your payroll operations.

UK-based hosting, payroll, and support

All CGI-hosted payroll solutions, processing operations, and support teams are based in the UK.

Scalable payroll solutions for any organisation

CGI offers flexible payroll platforms that scale to meet the needs of any organisation, from one to hundreds of thousands of employees. Our services ensure compliance with security standards and protect payroll data against evolving cyber threats.

Flexible integration options

CGI’s payroll services work with your existing ERP and business systems, or we can provide our own payroll platform with flexible integration options. This ensures full payroll functionality without limitations, so you never have to compromise, something often required with combined HR and payroll platforms.

99.8%
Net pay accuracy
£11B
handled in BACS transactions